- Grow with Grovy
At Grovy Developers, we believe in creating spaces that enrich lives—and that starts with building a team of passionate, driven individuals who share our vision of excellence, integrity, and innovation. Whether you're a seasoned real estate professional or a fresh graduate eager to make a difference, there's a place for you here.
Why Work With Us?
At Grovy, we don’t just develop properties—we build long-term value through every project and every person we work with. Guided by our core pillars of Trust, Value, and Excellence, we’re creating a workplace where your career can thrive.
You'll be part of a team that manages the entire development process in-house—giving you hands-on experience across the full real estate lifecycle. Collaboration, accountability, and attention to detail are part of our DNA.
Join us, and be part of a company that’s shaping the future—one trusted partnership, one valuable experience, and one excellent project at a time.
Trust is at the heart of everything we do—from transparent project delivery to the way we support and empower our team.
We deliver Value by providing meaningful work, real growth opportunities, and access to projects that make a lasting impact.
We strive for Excellence by upholding the highest standards in design, execution, and professional development.
- Vacancies
At Grovy Developers, we're always on the lookout for driven, talented individuals who share our passion for trust, value, and excellence. Explore our current openings below and take the next step in your career with a company that’s shaping the future of real estate.
Job Description – Executive Assistant (EA) to MD
Company: Grovy Real Estate Developers LLC
Location: Dubai, UAE
About Grovy Developers
Grovy Developers is a fast-growing real estate development and investment company based in Dubai, delivering high-quality residential and commercial developments. With a strong focus on execution excellence, financial discipline, and strategic growth, Grovy operates in a dynamic and performance-driven environment, requiring high levels of leadership support, operational efficiency, and financial coordination.
What we’re looking for:
We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to provide strategic and operational support to senior leadership. The role requires strong ownership, excellent communication, financial exposure, confidentiality handling, and execution discipline.
The ideal candidate will have prior experience supporting senior leadership, strong organizational skills, and exposure to finance-related coordination and reporting.
What you will own and do:
- Act as a strategic right-hand support to the MD, ensuring seamless day-to-day functioning, prioritization, and execution excellence.
- Manage end-to-end executive calendar, travel, meetings, and scheduling, optimizing leadership time and focus.
- Serve as the central coordination hub between leadership and all internal departments, including Finance, Investments, Sales, Marketing, Projects, Legal, HR, Procurement, and Operations, ensuring:
- Timely flow of information
- Cross-functional alignment
- Closure of action items.
- Manage direct stakeholder coordination with:
- Board members
- Investors
- Bankers
- JV partners
- Consultants
- Auditors
- Legal advisors.
- Own end-to-end executive calendar, meeting, and travel management, optimizing leadership bandwidth.
- Plan and manage leadership meetings, board reviews, investor calls, and strategic discussions, including:
- Agenda preparation
- Pre-read coordination
- Presentation collation
- MoM documentation
- Action tracking & closure
- Draft, review, and manage high-level professional communication including emails, letters, reports, presentations, and confidential correspondence.
- Track strategic priorities, key deliverables, deadlines, and commitments, ensuring zero slippage on leadership-critical tasks.
- Support finance-related coordination, including:
- Invoice tracking
- Expense reporting
- Budget monitoring
- Payment follow-ups with finance teams.
- Maintain absolute confidentiality of sensitive leadership, financial, and business information.
- Provide personal assistant support to leadership, including:
- Personal calendar coordination
- Travel logistics
- Priority task handling
- Urgent issue management.
- Proactively identify process gaps and efficiency opportunities, implementing workflow improvements and automation wherever possible.
- Act as a trusted confidant and execution anchor for leadership.
What you will bring to us:
- High organizational discipline and time management excellence.
- Strong communication, documentation, and follow-up capability.
- Prior exposure to finance, reporting, or accounting coordination.
- Absolute confidentiality, integrity, and professional maturity.
- Proactive problem-solving mindset with high ownership orientation.
Qualifications:
Education:
Bachelor’s degree in Business Administration, Finance, Commerce, Management, or related field.
Experience:
- 4–8 years of experience as Executive Assistant / Senior Secretary / Leadership Support Role.
- Prior experience supporting CXOs / Directors / Senior Management.
- Exposure to finance coordination, reporting, MIS, or accounting workflows preferred.
Job Description – CRM Executive (Grovy Developer)
Position Title:
CRM Executive
Department:
Customer Relationship Management / Sales Support
Location: Dubai
Employment Type: Full-time
Job Purpose
To act as the single point of contact for customers post-booking, ensuring a smooth journey from booking to possession by managing all documentation, payment coordination, communication, and issue resolution efficiently while upholding the company’s customer service standards.
Key Responsibilities :
Post-Booking Coordination
- Acknowledge and process all new bookings received from the Sales team.
- Generate and share Booking Confirmation, Welcome Letter, and Allotment Letter with customers.
- Maintain updated customer records in CRM / ERP system.
Documentation & Agreements
- Coordinate preparation and execution of Sale Agreements / Allotment Letters / Registration Documents with Dubai Land Department
- Liaise with Legal and Accounts departments for document verification and approvals and termination in the event of non payment as per RERA guidelines.
- Maintain accurate digital and physical filing of customer documents.
Payment Management
- Prepare and dispatch Demand Letters as per construction milestones or payment schedules
- Follow up with customers and banks for timely collection of payments.
- Coordinate with the Finance/Accounts team for receipt confirmation and ledger updates.
- Track overdue payments and initiate reminders or penalty communications as per policy.
Customer Communication & Relationship Management
- Serve as the primary point of contact for all customer queries post-booking.
- Respond to emails and calls professionally within defined timelines.
- Send project updates, newsletters, and notices to customers on a regular basis.
- Coordinate customer site visits and ensure positive experiences.
Possession & Handover
- Coordinate pre-possession activities with Projects, QA, and Accounts teams.
- Send possession intimation letters and manage documentation (No Dues Certificate, Handover Form, etc.).
- Schedule and support possession handovers, ensuring smooth closure and customer satisfaction.
Customer Service & Grievance Handling
- Log and track all customer complaints or service requests.
- Coordinate with relevant departments (Projects, Facility, Legal, etc.) to resolve issues within TAT.
- Maintain communication records and closure reports.
Reporting & MIS
- Prepare and maintain reports on:
- Bookings and agreements
- Collections and outstanding dues
- Customer query/complaint status
- Possession and handover status
- Share periodic MIS reports with management.
Key Performance Indicators (KPIs)
- On-time collection rate (% payments received as per schedule)
- Agreement execution within defined TAT (e.g., within 30 days of booking)
- Average customer response time
- Customer satisfaction / feedback rating
- Complaint resolution turnaround time
Skills & Competencies
Technical Skills:
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Experience using CRM / ERP software (e.g., Salesforce, Tally, Zoho, or in-house systems).
- Understanding of real estate documentation and RERA compliance preferred.
- Soft Skills:
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service orientation.
• Attention to detail and accuracy in documentation.
• Time management and multitasking ability.
• Problem-solving and conflict-resolution skills.
Educational Qualification & Experience
- Education: Graduate in Business Administration / Commerce / Real Estate Management. MBA preferred.
- Experience: 2–5 years in CRM / customer handling within the real estate industry (developer or channel partner).
Working Conditions
- Office-based role with occasional site visits.
- May require extended working hours during possession or registration periods.
